continuing education and professional development center
NEW Lean Process Improvement
This two-day course will give you the foundation to begin implementing Lean Process improvement tools in your workplace. The first day will explore the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity and continuous improvement). The second day will give participants tools to perform continuous improvement in their organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu and various Lean data mapping methods.
NEW Supervising Others
This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager, or a unit coordinator. Dealing with the many problems a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.
NEW Introduction to Project Management
Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that additional job done well, done under budget, and done on time. This workshop is not intended to take you from a supervisory or administrative position to that of a project manager. However, this one-day workshop will familiarize you with the most common terms and the most current thinking about projects
NEW Introduction to Human Resource Management (Getting Employees Off to a Good Start)
This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet you will be expected to make decisions that are both effective and legal. This workshop will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring process (such as diversity issues, compensation, and discipline).
In this course, students will develop the necessary skills to operate a teller window. The course includes customer service, bank security, practical knowledge of teller equipment, and bank regulations. High School or GED required. No textbook required.
Business and Professional Center Spring 2011 Schedule of Classes
Please call us at 409 944 1344 to register or email email@example.com
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